Placing Your Order:       

Choose your product

Select a product by clicking on the product name. Fill out the product details: project title, quantity, paper, bindery details, etc. Our real time estimating engine will display the price. Click on the Continue button.

Design Editor - Please enter your information you want on your business cards, letterheads, envelopes...Upload your photo if you choose business cards w/photo. Design Editor will not pop up if the product does not have varialble data on it,  e.g. Presetation Folders, blank 2nd sheets, blank envelopes...

Upload files - When uploading files or photos, keep in mind your computer upload time might take a few minutes depending on your internet service upload speed or your computer capabilities. Large Photos take time so be pacient when uploading. Once uploaded, Size and Crop your photo with the slider tool under the photo box. 

Add to Cart to proceed to the next step. Choose the turnaround time and proceed to checkout.

Checkout- Select your payment method and shipping address. Click Continue to review your order. Click on Submit to finish. Your credit card will be charge and Making Impressions will email you an invoice immediately.

How long will my order take to arrive?

For most orders, standard turnaround time is 7 business days. If you're in a hurry, we also offer 5-day, 3-day rush and 1-day service for additional charge on selected products, see drop down menu upon check-out

Please note that turnaround times do not begin until we receive final approval of the proof from. Shipping time is in addition to turnaround time. You choose the shipping method when placing your order.

Before your order goes to press we require:

Your "Press-Ready" PDF files.

An approved proof if you've requested one by checking the box on the products first page.    

How do I check the status of my order?

At any point you can check the status of your order by seleting "My Orders" from "My Account" menu.

What happens to my order after I submit it?

You order will go through following steps:

Awaiting Approval - Your order is being reviewed by our job planners. After a review is done and the order is approved it will go to prepress.
Prepress - Our prepress operator is checking your file for errors. If we have find any problem with the file, you will be notified immediately.
Proofing - If you ordered a  proof, you will receive a link to a PDF proof that you can download and review.  Once you receive revied the proof, please go to this page and approve or reject the proof online. All proofs must be approved online on the pending proofs page.
In Production - In this stage your job will be printed, cut, folded, etc. As soon as production is over, you will receive a FedEx tracking number in order to track the shipping of your order.    

What if I want to cancel my order?

Partial refunds are available on orders that have begun processing, but have not gone to press. A refund will be given for the portion of work that has not yet been completed. A $15 processing fee will be charged. For orders already on the press, no refunds will be given.

To cancel your order, email us at: Please include your order number, which can be found in the subject line of the email that you received after placing your order.

What if I need to make changes after I've approved my proof?

You will have to make the changes to your file and then resubmit them. In this case, you will be charged for an additional proof.

What if my order isn't listed on your product menu?

Most of the fields in the order form can be modified, so we recommend selecting the product that comes closest and adjusting the specifications until they match your project. Alternatively, you can submit a custom quote, where you can add various options, such as die cutting, embossing, etc. You will receive an estimate for your project within 24 hours.

Which credit cards do you accept?

 We accept Visa, MasterCard, Discover, American Express, PayPal, Venmo.

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